The Way of the Web for Businesses in 2011: Conversation with Jennifer Shaheen

2010 was a real roller-coaster for small businesses online. From getting social on with customers on Facebook to the importance of connecting with your customers on mobile devices. American Express sponsored Small Business Saturday for the holiday rush but small businesses need to stay competitive all year long. Jennifer Shaheen the Technology Therapist will talk about what small businesses need to plan for in 2011 from their websites to their online marketing efforts.  What tactics work well with certain types of businesses and why.  Jennifer will also discuss the importance of planning technology upgrades to marketing initiatives to better budget. The importance of listening to our customers in todays ever changing technological landscape and how to scale your plans around your customers needs.   Jennifer Shaheen is President of The Technology Therapy Group a full service web agency specializing in helping small businesses leverage the web for all their marketing and communication needs.  Jennifer is also a columnist at entrepreneur.com and trainer for Social Media Magic University. Check out Ms Shaheen's company websites: www.technologytherapy.com, www.TechTherapy.tv and Facebook.com/technologytherapy Jennifer Shaheen's Twitter Id: www.Twitter.com/techtherapist