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Has delivered over 4,000 hours of coaching and is a Master Certified Coach with ICF. She has an MBA and is also a Master NLP Practitioner. Gai is a Senior Coach Trainer and Coach Assessor and Mentor for Neuro Leadership Group(2002-2011) Prior to becoming a coach in 2001 she had 20 years in financial services in senior management in Australia and New Zealand, and was a business consultant while living in Thailand and Florida, USA.