Quick'n'Dirty - Michael Pace, Constant Contact

Welcome to the Quick'n'Dirty Podcast! This episode we will be covering the following: Social app/network - Twapper Keeper | Special guest - Michael Pace, Director of Customer Support at Constant Contact (Waltham, MA) | Twitterer of the week - @guhmshoo | Point / counterpoint - Open vs. closed communities? ===================== A little more about our guest Michael Pace: He is on the Northeast Contact Center Forum – Board of Directors, passionate about the intersection of customer service, social, business process management and people leadership, an avid learner an coach, and like most of us, a lost nerd & uncontrollable bar tweeter.