Remember Why You Started

Customer service. No matter how the world has changed in the past few years, with the advent of doing business on the internet, this one principle remains the same, whether you speak to someone in person, by telephone or in an email or other messaging service.

In this new book by Darren Davis, The Power of Customer Service: How to Make It Work for Your Business, you will be treated to an insight into what makes for great interaction with you customers and why it is so vital, through chapters on:

• The history of retail customer service
• How it has changed
• The power of customer engagement
• Is the customer always right?
• Happiness at work and why it is key to greater profits
• Focusing on the customer
• And much more…

If you have a business, whether it is a traditional retail one or an online giant, customer service is something that you simply must get right. First time, every time.

Your business relies on the customers you provide a service to. Without them you will surely fail, but with The Power Of Customer Service you have the perfect platform to deliver great customer service time and again.

Get your copy now and start to understand and develop your customer service today!