Measuring the Value of SharePoint Investments

I will be interviewing Susan Hanley, a SharePoint, Knowledge Management and Portals Consultant and a co-author of Essential SharePoint 2010.  Also joining us in the discussion will be Sarah Haase, Collaboration Manager at Best Buy.  Our interview will focus on measurement as a way to justify investment, provide feedback, and offer useful guideposts for decisions in an organization’s SharePoint journey.  We will address such points as:  proven examples of qualitative and quantitative metrics that you can immediately use for your own SharePoint projects; how to apply different measurement approaches at different phases of your SharePoint program; gaining funding for new initiatives, demonstrating the value of existing initiatives, and capturing the attention of key stakeholders; and presentation methods to tell your “measurement story.”  Please share in advance of the program any questions you would like addressed by sending a Twitter message to @glvaughan.