Customer Experience Show - Episode 7 Axel Shultze - Social Media and the Customer Experienc

Social media, social media, social media! It seems that’s all we hear about these days. Many find them asking themselves asking “how can social media help me in my business? Isn’t is just a bunch of young kids telling each other what they are doing?” As a visionary and passionate advocate of customer experience, Axel Schultze will share his insights on social media and how it is changing the very foundation of how consumers decide to do business with you.