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Special Guest: Chris Turner: Consultant in Emergency Medicine
Radio Show #521: The Impact of Behaviour on Performance
Have you ever had a professional interaction that has left you feeling disrespected? Left you feeling distracted and not performing at your best? It turns out that this isn’t just you, it’s all of us.
Chris is consultant in emergency medicine at University Hospitals of Coventry and Warwickshire. He is interested in governance and highly performing teams, and this has led him on a journey from being blame and process focused to something completely different, Civility Saves Lives, a campaign that aims to raise awareness of the impact of behaviour on performance. Over the last few years this idea has gained momentum and traction across healthcare and beyond.
Join us as we discuss going from blame and process focused to something else.
Listen Live (Archive Available)
Host: Jo Dodds