Radio Show #529: Leading the Listening Organisation

Special Guests: Mike Pounsford, Kevin Ruck and Howard Krais

Leading the Listening Organisation was published in December 2023.

This book explores tapping into employee voices for better decisions, innovation, and performance. ‘Leading the Listening Organisation’ offers practical strategies, based on global research across 500 organisations, to create resilient workplaces where open communication and fresh ideas thrive. Essential reading for leaders, HR, and communication professionals.

Topics covered include why listening matters, barriers to listening, creating listening climates and leadership’s role in listening.

There will be three of us in this episode.

Mike Pounsford founded Couravel, an organisation development consultancy specialising in change communication, in 2001. He works internationally for private, public and third sector organisations and is an IAF Certified Professional Facilitator.

Kevin Ruck is the co-founder of PR Academy, the largest provider of Chartered Institute of Public Relations (CIPR) qualifications and the editor of Exploring Internal Communication, also published by Routledge.

Howard Krais co-founded True,, an employee experience and engagement consultancy, in 2023 following several senior roles in large global organisations and two years leading the UK chapter of the International Association of Business Communicators (IABC).
Join us as we discuss leading the listening organisation.

Listen Live (Archive Available)

Host: Jo Moffatt