Service Science and Innovation

The services industry has passed manufacturing and agriculture to become the fastest growing and most dominant industry across all of the world's key economies. In the US alone, services now accounts for 75% of the total gross domestic product. Yet studies show that Services is actually the least studied part of our economy. Tune in to learn how Sun is collaborating in the field of service science and the solutions that will result from this innovation. Guests: Kevin Ellis, Director of Service Science and Innovation Office, Alok Rish, Chief Technologist, Service Science, Sun Microsystems.

More resources:
Questions: servicescience@sun.com
Service Science Video: http://channelsun.sun.com/video/service+science+at+sun/1662475244
(Get the Ogg File Here.)