How to deal with difficult people( including yourself)

Just as maintaining a healthy lifestyle is a long term commitment based on a deeper understanding of ourselves, so is developing and maintaining healthy communication patterns and relationships. We must be willing to first look at ourselves and answer some tough, personal questions honestly

1) Why do I act and react the way I do?

2)How do I choose to communicate in most situations?

3) What attitude and behaviors am I willing to change  in myself that may in turn, change the way other people treat and communicate with  me?

4)What role and part do I play in my most frustrating relationship, both personal and professional?