Credit Dept Org and Improving Interdepartmental Relations

BUSINESS CREDIT RADIO is indeed fortunate bring back our special guest Mr. Michael Dennis discussing his "The Encyclopedia of Credit". Michael Dennis has over 20 years of credit management experience.  He is an accomplished public speaker, and the author and co-author of four books on credit management including:  “The Credit and Collection Handbook” and “Credit and Collection Forms and Procedures Manual.” Michael has been a featured speaker at numerous national and regional credit conferences. He regularly conducts web-based seminars on topics of interest to credit and collections professionals. He is the author of more than 1,000 essays published in the Encyclopedia of Credit, a free online resource located at www.encyclopediaofcredit.com.

BUSINESS CREDIT RADIO is sponsored by the Credit Management Association (CMA) one of the NACM's largest affiliate offices.