Restaurant Etiquette – Great Customer Service AND Customers

We have all been to a restaurant and received less than desirable service.  Your order was wrong.  The food was cold.  Every waiter seemed to have an attitude.  Or, from a customer service provider’s standpoint, how about the customers who bring out-of-control children?  Or the customer who tips a penny?
 
Join keynote speaker and attitude changer Dawn Mushill for tips on how to give great customer service in order to garner the customers you deserve!