Documenting Procedures Made Simple

People assume that technical documentation is always long and wordy, in fact many businesses include legal terms to ensure that their procedures cover every possible situation. Amber Grady Fuller, the owner of Draft-Up explains why... more

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Amber Grady Fuller the owner of Draft-Up shares a brief story about common bottlenecks that happen in most office environments. Armed with ideas on how to encourage your staff; you will notice immediate results in elimiating some of the... more

Amber Grady Fuller, the owner of Draft-Up provides a vulnerable overview that discusses where her first business experience comes from. She touches on some of the obsticles she encountered and how overcoming the challenges... more

Amber Grady Fuller, the owner of Draft-Up provides some quality tips about writing procedures that she's learned during the last 15 years. Well written procedures are a tool to help your business function at your best. When... more

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When you don't consider how the people using your documents are interacting with the materail you provide, it creates all sorts of problems. Amber shares a short story where a UTube video lost a customer due to failing to consider how... more